Case Studies

Discover how we've added value to our clients' experiences.
If you're interested in seeing more of our work, please reach out to us.

A Few examples

At a prestigious Australian university, the student services team embarked on a digital transformation journey to enhance the experiences of both staff and students by assessing and improving interactions across diverse channels and touch points.

Improving Staff and Students Digital Experiences 

Client: Large Australian University

The Disability Resource Centre (DRC) of a leading University was undergoing a transformation of their operational process. As part of this project the client was keen to improve the staff experiences. The aim of the UX Discovery was to gain a deep understanding of the challenges faced by DRC staff and identify opportunities at different stages of their journey in supporting people with disabilities.  

Enhancing Employee Experiences at a Disability Centre

Client: Large Australian University

The We Need a Nanny (WNAN) marketplace is the #1 Job Board in Australia for parents and nannies to connect. WNAN have thousands of active caregivers on their site, and is the most the quickest & most affordable way to find nannies in Australia.
WNAN wanted to understand the pain points, challenges and usability issues their customers experienced as they wanted to improve the user experience.

UX Audit of a Marketplace 

Client: We Need a Nanny

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